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Frequently Asked Questions

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FAQ

Important questions

Where can I find information on customs and import/export regulations in my country?

At Export Portal, we have collected the contact information, customs regulations, and import/export restrictions for countries around the world. Check out our library for the full details: https://www.exportportal.com/library_customs

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What are the main benefits for a FF to use Export Portal?

  1. Easy access to new orders on EPL

  2. Lower fees than brokerage firms

  3. Export Portal stays up-to-date with Incoterms® and a single-window system

  4. A wide variety of clientele on Export Portal gives access to new markets and clients

What are Export Portal’s target markets? 

Imports:

  • Machinery including computers

  • Electrical machinery, equipment

  • Vehicles

  • Mineral fuels including oil

  • Pharmaceuticals

  • Optical, technical, medical apparatus

  • Furniture, bedding, lighting, signs, prefab bldgs

  • Plastics, plastic articles

  • Gems, precious metals

  • Organic chemicals

Exports:

  • Mineral fuels including oil

  • Gems, precious metals

  • Machinery including computers

  • Vehicles

  • Organic chemicals

  • Pharmaceuticals

  • Electrical machinery, equipment

  • Iron and steel

  • Clothing, accessories (not knit or crochet)

  • Cotton

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What is the screening process/approval of the buyers/sellers? What if this doesn’t fit the standards of the FF?

Security and transparency are of the highest importance to Export Portal. We ensure the safety of all our transactions by first verifying each user on our platform, preventing fraud, counterfeit items, or scams.

Buyers are required to submit government-issued Into become verified users on Export Portal. Sellers are required to submit government-issued ID and an official business license to become a verified user, and manufacturers are required to submit both of those documents as well as their tax ID number and import/export permit.

If a freight forwarding company requires additional documentation, they can request this from either party during the bid process.

Is the Export Portal marketplace still in development, or doing active business? What is your average volume of processed shipments?

Our freight forwarding portal, Export Portal Logistics (EPL), is currently in beta. We promote each order to handpicked freight forwarders in their shipment areas. This helps us stabilize and improve the process one order at a time. Unfortunately, we cannot disclose our order volume at this time.

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Think local Sell global

Think local Sell global
"We are a team of professionals & global market enthusiasts who love helping companies grow their businesses internationally."
Ally Spinu, CEO & Founder

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