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Frequently Asked Questions

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FAQ

A guide to Export Portal

How may I apply to be your ambassador in my country?

To apply as a Country Ambassador, please visit the Country Ambassador page and sign up there https://www.exportportal.com/landing/ep_plus

What is Export Portal doing to help the community?

In addition to offering an archive of blogs highlighting eCommerce solutions and developing trends, we also provide a wealth of beneficial services for members. Learn more about the features we offer here: https://www.exportportal.com/about/features

Who are Export Portal's customers?

Our customers, much like our partners, are small and medium businesses from around the world. Export Portal connects in one place buyers, sellers and freight forwarders they otherwise wouldn’t come into contact with. Our proprietary blockchain technology ensures that all the transactions are transparent. We are continuously facilitating B2B partnerships between international companies.

How do I contact your customer service team?

If you experience any issues, you can easily address all your questions via our official email support@exportportal.com, any of our social media accounts (Linkedin, Facebook, Twitter), or you can use the Chat Now window on the Export Portal website. You can also send all your questions via Messenger on our WhatsApp number: +1 (818) 213-6181.

How do I register?

Register your business on Export Portal here: https://www.exportportal.com/register

The registration process is quick and easy.

How long will it be before I receive an activation link for my buyer account?

After registering with Export Portal and submitting all the required documents, an activation link will be emailed to you within 2 to 5 business days.

Can I export/import with no license?

No, only business licensed professionals are allowed to join or transact on our platform.

I am not able to login to my account.

If you experience this issue, try to reset your password. In case you still cannot access your profile, please call or email our support team to assist you here: https://www.exportportal.com/contact

When is my account going to be usable?

Your account will be usable once the verification process has been completed and your account is active.

How do I get approved?

Once all documentation has been verified by our onboarding team, you will receive an email informing you that your account is active.

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Think local Sell global

Think local Sell global
"We are a team of professionals & global market enthusiasts who love helping companies grow their businesses internationally."
Ally Spinu, CEO & Founder

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