Frequently Asked Questions
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Ask a questionImportant questions
Is Export Portal easy to use? (big selling point for FFs)
Yes! Export Portal prides itself on its ease-of-use. Our platform is very intuitive, and our world-class customer support is available to help our users 24/7.
Will this platform save me time? (big selling point for FFs)
Absolutely! Export Portal is an all-inclusive platform, meaning every aspect of an international trade transaction, from introduction to order completion, is conducted on our website. Additionally, our blockchain technology secures all documents and delivers them in real time, mitigating the wait time for documents being drawn up and sent back and forth between intermediaries. We put you in direct contact with your buyers and sellers, making the whole process smoother and faster.
Is there any upfront cost to me for joining or communicating with leads? (big worry for FFs)
No! Export Portal does not charge any upfront fees to join or find orders.
Does the buyer/seller need to have an EIN # in order to purchase goods from EP? (FF Expert Note: most FF will not do business unless the shipper is shipping from a business as opposed to a person. Same with “personal goods”. Due to liability reasons)
With our verification process, all sellers must submit documentation proving that they are real and legal entities and that they are legally allowed to export goods in their EPL.